Hotel and Hospitality Management : Housekeeping

$69.99
Author Scott Knight
Binding Hardback
ISBN 9781995870564
Language English
Pages 300
Subject Category Hotel and Hospitality Management
Year of Publication 2025

The hospitality industry is vast and very diverse. Any time people travel, stay in a hotel, eat out, go to the movies, and engage in similar activities, they are patronizing establishments in the hospitality industry. The management of such establishments is very challenging, as managers need to be flexible enough to anticipate and meet a wide variety of needs. They must also handle tasks such as training employees, handling staff, setting standards, and so forth. The hospitality industry is based on the premise of providing service to customers. One of the main areas of the hospitality industry is the housekeeping department. The housekeeping department is a team of employees that is in charge of the cleaning tasks for an organization. Depending on the size of the organization, the housekeeping department can be small or very large. The housekeeping department is in charge of cleaning guest rooms, public restrooms, and public areas. The housekeepers, traditionally called maids, are the ones in the department that conduct the cleaning. There are also housekeeping supervisors and managers in charge of running the department. This book has been developed as an attempt to provide some literature on vast growing hotel industry. This text will help immensely those who are desirous of joining the industry to equip themselves with a career in front office, house-keeping, food production, food and beverage service and tourism.

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